Order it alongside something else and we will embroider a name or initials\nonto that item before it ships. Ordered on its own it is an embroidery charge\nwith nothing to embroider, so please add it to a cart that already has a\npillowcase, a robe, a pyjama set or a sheet in it.
\n\nIt is EUR 11 per item. Two pillowcases embroidered means two of these.
\n\nPut the wording in your order notes at checkout: the name or initials, and the\nthread colour if you have a preference. If you want it in a particular place on\nthe item, say that too, otherwise it goes in the lower corner of a pillowcase or\non the chest or cuff of a robe. Forget to leave a note and we will email you\nbefore anything is stitched.
\n\nFlat items take embroidery best. Pillowcases, robes, pyjama tops and flat\nsheets are all straightforward. Small curved items like the eye mask and the\nbonnet are possible but there is much less room to work with.
\n\nEverything else on this store carries the full 14 day EU right to change your\nmind. An embroidered item does not, because personalising it makes it made to\nyour specification, and that is one of the recognised exclusions. Once your name\nis on it, we cannot resell it and you cannot send it back for a refund because\nyou changed your mind.
\n\nWhat is still covered: if we stitch something other than what you asked for,\nthat is our error and we replace it. If the item arrives faulty or damaged, that\nis covered exactly as any other order would be. The exclusion is about changing\nyour mind, not about us getting it wrong.
\n\nThe practical consequence is worth one extra look before you order: check your\nspelling in the order notes. A misspelled name that we have stitched exactly as\nyou typed it is the one situation where nobody can put it right.
\n\nAdd a couple of days on top of the usual 5 to 7 day delivery across Europe.\nThe embroidery charge counts towards the EUR 75 free delivery threshold.
", "llm_summary": "An embroidery and monogramming ADD-ON SERVICE from Silk Pyjamas Europe at EUR 11 per item. It is not a physical product and does nothing if ordered on its own: it must be added alongside an item in the same order. A name or initials is machine embroidered before the item ships, adding a couple of days. Instructions are given in the order notes at checkout. IMPORTANT: because a personalised item is made to the customer's specification, the 14 day EU right to change your mind does NOT apply to it, unlike every other product on this store. Faults and our own errors are still covered.", "returnable": true, "return_policy": "Voluntary 14-day change-of-mind returns in original condition, buyer pays return postage; statutory 14-day right of withdrawal under the Consumer Rights Directive 2011/83/EU and a two-year conformity guarantee under Directive (EU) 2019/771. Return postage on faulty goods is ours.", "shipping_profile": "standard", "warranty": null, "brand": "Silk Pyjamas Europe", "gtin": null, "mpn": null, "condition": "new", "url": "https://silkpyjamas.eu.com/custom-embroidered-monogrammed/", "canonical_url": "https://silkpyjamas.eu.com/custom-embroidered-monogrammed/", "json_url": "https://silkpyjamas.eu.com/api/products/custom-embroidered-monogrammed.json", "updated_at": "2026-08-16", "compare_at_price": 19 }